The IT staff have various roles and responsibilities within the college. Please look at the descriptions of each of our responsibilities to help you with who might be the best contact for your particular question or problem. As always though, feel free to contact any of us at any time. Click here for a printable version of the CNRE-IT organizational chart.
|
|
- Supervision of the college’s IT department and staff.
- New and emerging technologies coordinator.
- Computer policies, procedures, and security standard coordinator.
- Hardware / software consultation, recommendation, and purchasing.
- PC and Mac technical support.
- CNRFileBox server administrator.
- Microcomputer Teaching Laboratory manager.
- Latest threats and phishing attempts coordinator.
- Internal training coordinator on various computer related topics.
- Dashboard assistance and training coordinator.
|
Chad Dent
Help Desk Technician
216 Cheatham
231-9599
231-4962 (Wed.)
chaded@vt.edu |
- First point of contact for the college with all computer hardware and software issues.
- PC and Mac technical support.
- Networked printer manager.
|
Les Fuller
Systems Administrator
216 Cheatham
231-7416
fuller@vt.edu |
- CEARS and Geography computer laboratory manager.
- PC and Mac technical support.
- Hardware / software consultation, recommendation, and purchasing.
- Freshmen computer requirement coordinator.
- Scholar assistance and training coordinator.
- Web site management.
- Web project development consulting.
- Digital audio and video consulting.
- Large format printer manager.
- Video conferencing system manager.
- Classroom / conference room presentation systems manager.
- Reservation contact for college laptops and projectors.
|
Will Pfeil
Web and Media Specialist
216 Cheatham
231-6639
wpfeil@vt.edu |
- Web master
- Web, print and digital media coordinator.
- Database design and development.
- Web project development consulting.
- Digital audio and video consulting.
|
