About Us

The IT staff have various roles and responsibilities within the college. Please look at the descriptions of each of our responsibilities to help you with who might be the best contact for your particular question or problem. As always though, feel free to contact any of us at any time.


Lon Weber

Lon Weber

Director
216C1 Cheatham Hall
(540) 231-3277
laweber@vt.edu

  • Supervision of the college’s IT department and staff.
  • New and emerging technologies coordinator.
  • Computer policies, procedures, and security standard coordinator.
  • Hardware / software consultation, recommendation, and purchasing.
  • PC and Mac technical support.
  • Limited mobile device support.
  • Enterprise Storage Solution (minnow.cc.vt.edu\CNRE) administrator.
  • CNRMicrolab manager.
  • Latest threats and phishing attempts coordinator.
  • Internal training coordinator on various computer related topics.

Les Fuller

Les Fuller

Systems Administrator
216B Cheatham Hall
(540) 231-7416
fuller@vt.edu

  • CEARS and Geography lab manager.
  • PC and Mac technical support.
  • Limited mobile device support.
  • Hardware / software consultation, recommendation, and purchasing.
  • Freshmen computer requirement coordinator.
  • Website manager.
  • Website project development consulting - backup role.
  • Digital audio and video consulting - backup role.
  • Large format printer manager.
  • Classroom / conference room presentation systems manager.
  • Reservation contact for CNRE laptops and projectors.

 


Will Pfeil

Will Pfeil

Web and Media Specialist
216A Cheatham Hall
(540) 231-6639
wpfeil@vt.edu

  • Web master.
  • Web, print, and digital media coordinator.
  • Database design and development.
  • Website project development consulting.
  • Digital audio and video consulting.

Steven Lewis

Steven Lewis

Computer Support Specialist
216D Cheatham Hall
(540) 231-4892
slewis30@vt.edu

  • First point of contact for the college with all computer hardware and software issues.
  • PC and Mac technical support.
  • Limited mobile device support.
  • Deployment system(s) administrator.
  • Computer configuration and delivery.

Erica Balsley

Place Holder

Computer Support Specialist
216E Cheatham Hall
(540) 231-4753
ericalb@vt.edu

  • First point of contact for the college with all computer hardware and software issues.
  • PC and Mac technical support.
  • Limited mobile device support.
  • Networked printer manager.
  • Helpdesk ticketing system administrator.
  • Computer configuration and delivery.